{"id":1624,"date":"2026-01-26T21:56:22","date_gmt":"2026-01-26T21:56:22","guid":{"rendered":"https:\/\/abtitecnologia.com.br\/V2\/?page_id=1624"},"modified":"2026-01-30T19:02:56","modified_gmt":"2026-01-30T19:02:56","slug":"five9","status":"publish","type":"page","link":"https:\/\/abtitecnologia.com.br\/V2\/five9\/","title":{"rendered":"FIVE9"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1624\" class=\"elementor elementor-1624\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-832e5b3 e-flex e-con-boxed e-con e-parent\" data-id=\"832e5b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-f8f123e e-con-full e-flex e-con e-child\" data-id=\"f8f123e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af2a324 elementor-widget elementor-widget-image\" data-id=\"af2a324\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/abtitecnologia.com.br\/V2\/wp-content\/uploads\/2026\/01\/Five9-Grande-300x169.png\" class=\"attachment-medium size-medium wp-image-1626\" alt=\"\" srcset=\"https:\/\/abtitecnologia.com.br\/V2\/wp-content\/uploads\/2026\/01\/Five9-Grande-300x169.png 300w, https:\/\/abtitecnologia.com.br\/V2\/wp-content\/uploads\/2026\/01\/Five9-Grande-1024x576.png 1024w, https:\/\/abtitecnologia.com.br\/V2\/wp-content\/uploads\/2026\/01\/Five9-Grande-768x432.png 768w, https:\/\/abtitecnologia.com.br\/V2\/wp-content\/uploads\/2026\/01\/Five9-Grande-1536x864.png 1536w, https:\/\/abtitecnologia.com.br\/V2\/wp-content\/uploads\/2026\/01\/Five9-Grande.png 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-85894cf elementor-widget elementor-widget-heading\" data-id=\"85894cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Com a Five9, \u00e9 poss\u00edvel integrar voz, chat, WhatsApp, e-mail, SMS e canais digitais em uma \u00fanica plataforma ...<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50ccc66 elementor-widget elementor-widget-text-editor\" data-id=\"50ccc66\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>A Five9 \u00e9 uma plataforma global de Contact Center em Nuvem (CCaaS), focada em atendimento omnichannel e no uso de Intelig\u00eancia Artificial para aumentar efici\u00eancia operacional e melhorar a experi\u00eancia do cliente.<\/p><p>Com a Five9, \u00e9 poss\u00edvel integrar voz, chat, WhatsApp, e-mail, SMS e canais digitais em uma \u00fanica plataforma, garantindo vis\u00e3o unificada do cliente, continuidade da jornada e redu\u00e7\u00e3o de retrabalho.<\/p><p>A solu\u00e7\u00e3o conta com IA nativa, incluindo chatbots e voicebots, automa\u00e7\u00e3o de atendimentos, transbordo inteligente e Agent Assist (Copilot), apoiando os agentes em tempo real e reduzindo AHT, backlog e custos operacionais.<\/p><p>\ud83d\udc49 Como fornecedor, eu posso apoiar o cliente desde a avalia\u00e7\u00e3o do cen\u00e1rio atual, desenho da arquitetura e jornadas, implanta\u00e7\u00e3o da plataforma, integra\u00e7\u00f5es com CRM, ITSM e sistemas legados, at\u00e9 a opera\u00e7\u00e3o assistida, evolu\u00e7\u00e3o cont\u00ednua e mensura\u00e7\u00e3o de ROI.<\/p><p>Nosso foco \u00e9 entregar automa\u00e7\u00e3o com governan\u00e7a, melhoria cont\u00ednua de CX e EX, ganhos operacionais mensur\u00e1veis e uma solu\u00e7\u00e3o 100% cloud, segura, escal\u00e1vel e aderente \u00e0s melhores pr\u00e1ticas de mercado.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8838935 elementor-widget elementor-widget-text-editor\" data-id=\"8838935\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/wa.me\/5511985832568?text=Ol%C3%A1%2C%20ABTI.%20Gostaria%20de%20falar%20com%20um%20especialista\">\u27a1\ufe0f Fale com um especialista.<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Com a Five9, \u00e9 poss\u00edvel integrar voz, chat, WhatsApp, e-mail, SMS e canais digitais em uma \u00fanica plataforma &#8230; A [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1624","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/abtitecnologia.com.br\/V2\/wp-json\/wp\/v2\/pages\/1624","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/abtitecnologia.com.br\/V2\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/abtitecnologia.com.br\/V2\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/abtitecnologia.com.br\/V2\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/abtitecnologia.com.br\/V2\/wp-json\/wp\/v2\/comments?post=1624"}],"version-history":[{"count":10,"href":"https:\/\/abtitecnologia.com.br\/V2\/wp-json\/wp\/v2\/pages\/1624\/revisions"}],"predecessor-version":[{"id":1675,"href":"https:\/\/abtitecnologia.com.br\/V2\/wp-json\/wp\/v2\/pages\/1624\/revisions\/1675"}],"wp:attachment":[{"href":"https:\/\/abtitecnologia.com.br\/V2\/wp-json\/wp\/v2\/media?parent=1624"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}